Ever since the Daley journey began in 1965 with David Daley at the helm, the traditional culture and quality of service has remained. Since then, David Daley and the Partners that have followed have invested in our people, our clients and our service offering.
We have invested in our people, nurturing and mentoring them from the ground up, as experts in their fields. We surround our people with like-minded professionals who leverage their knowledge from one another to offer the best solutions for our clients. We only invite Partners to join the firm whom align with our culture. In doing so we have a healthy staff retention and a content workforce.
We have invested in our clients. We take the time to listen, advise, educate and tailor solutions that achieve the best result for the individual needs of our clients. In doing so, we have healthy client retention and an on-going flow of word-of-mouth referrals of like-minded clients.
And we have invested in our service offering. Since the beginning of the Accounting firm over 60 years ago, three more key services have been added. Finance, Financial Planning and Self-Managed Super have been added to the suite of services offered by Daley. The next phase of the Daley story will be the introduction of digital platforms, designed to enhance our service offerings, but ensuring that our focus on client service remains centrepiece to the Daley’s business model. There will be a fine balance of digital and the personal approach, so that all clients right across the technology spectrum receive the same quality of service that we are known for.
Daley exist to deliver guidance and clarity that enables individuals and organisations to confidently see, own and unlock their financial and commercial potential.
At Daley we are passionate about our core values which underpin how we work with our clients; our team and our suppliers. We are:
- We take personal accountability for our actions and results
- Committed to Excellence
- We strive to deliver the highest quality and value possible through simple easy and relevant solutions
- Dedicated to inspiring Trust
- We are committed to earning our client’s trust and building long-lasting relationships
- Act with Integrity and Respect
- We demonstrate a commitment to integrity and ethics
- Show Care and Empathy
- We “put ourselves in others’ shoes” so we understand their perspective and situations